Reviews / Testimonials

“We had a great experience with T Smith Plumbing. Our situation was that we bought a house and unfortunately wound up being left with plumbing problems that were supposed to have been fixed. Tony and his employees worked hard to correctly diagnose the problem and fix it for good at a fair price. They kept us informed throughout the process, which I believe is a sign of an honest company. As newer residences of Gaston County who are unfamiliar with local companies, I am certainly glad we decided to call them. Highly recommend!” – Aubrey Simmons

“Much to the extreme pleasure and satisfaction of our organization, Mr Tony Smith completed and went above the call of reasonanle duty to meet our needs. He demonstrated sound knowledge, great networking resources, and superior integrity through every step of the service call. Mr Smith left an inpression on each of the people within our organization that had the good fortune to work with him. I have often enjoyed customer service, but in the experience with T. Smith Plumbing, I actually received customer satisfaction” – October 15, 2009 by LJM Christian Academy in Charlotte, NC

“Very prompt and thorough water heater install – Tony worked with us to do what we could afford, the way we wanted it. Very efficient. All costs agreed up front, no surprises!

Pros: Came early, called ahead, professional work
Cons: none “ – C. Golian

“Thanks to Tony I now have the designer 1/2 bath I always wanted downstairs adjacent to our den. H is more than just a plumber. When incorrect parts were sent, he made trips to Lows to make sure the right parts were re-ordered. When the job called for extra work due to mounting faucets on the wall, he was “Tony on the spot”. He stayed with the job from conception to completion. I now have the beautiful bathroom I always wanted plus a “plumber friend” that I will call again and again. “ – N. Alexander

” My husband is a handy man, but one day he needed assistance. Mr. Tony set a time and he was there when he said he would be. He looked at the situation and immediately knew what to do and how to fix it. We tell everyone we know, and don’t know, if you have a problem – Call Tony! He is the best!” – A. Styers

“If you need a plumber for any reason, you will not be able to find one that you’ll be more pleased with than Tony Smith. All of the adjectives one would use to describe a professional could certainly be used to describe Tony and the work he does. I found him to be very knowledgeable of his profession. He is dependable. You will find that he shows up at the agreed upon time. This is something that I have found is not always the case with other plumbers. I also feel that he will be more than fair with what he charges for his work. This is another thing that I have found is not always the case with plumbers that I have hired in the past. Tony installed all of the bathroom fixtures for me in a house that I recently had remodeled. I could not have been more pleased in every respect.” – M. Smit

“My mom had called T Smith Plumbing while I was away from home, and he showed up on time, did the work that was agreed upon for the right price! My mom said he was very courteous and easy to get along with. He cleaned up everything after he was done, and I would recommend him to anyone who needs plumbing services. He also gave her a ten percent discount because she is a senior citizen. “ – F. Charlotte

“We have had them out twice to fix issues that were the result of the plumber who worked for our kitchen contractor. In both cases they were responsive to my requests and were able to show up that same day. I would recommend them to others.” – S. Rivinus